Platform Engineering Manager - Platform Shared Services (Madrid)

Platform Engineering Manager - Platform Shared Services (Madrid)

28 sep
|
Frontiers Media
|
Madrid

28 sep

Frontiers Media

Madrid

About Frontiers At Frontiers, our purpose is simple yet ambitious: to make science open. We believe open science empowers the integral scientific community to accelerate discovery and develop the solutions needed for healthy lives on a healthy planet. We are one of the world's largest and most influential open-access research publishers.

Every article we publish is peer-reviewed and quality-certified, ensuring research is accessible to everyone, everywhere. To date, Frontiers research has been viewed over 4 billion times, demonstrating the real-world impact of science without barriers.

Joining

Frontiers means being part of a global, mission-driven organization at the intersection of science, technology, and innovation — working alongside passionate colleagues who care deeply about advancing knowledge for the benefit of society. To learn more about our impact and culture, please watch this video. You will lead delivery across the team's shared-service lines — today IAM and Messaging.

IAM: OAuth 2.0 / OIDC (Ory Hydra), JWT authorization, fine-grained authz via a Permission API (Ory Keto), Azure APIM, OAuth client tooling, shared .NET libraries.

Messaging: transactional/outreach email at scale (SendGrid, Mailgun), templating and A/B testing, deliverability tooling, and a central GDPR consent authority (Subscription Management). C#/.NET services on Microsoft Azure + Kubernetes (AKS); event-driven with RabbitMQ and Kafka; SQL Server, PostgreSQL,Redis, Elasticsearch. CI/CD, observability (New Relic, Grafana), SLAs/SLOs and incident management.

Lead the team day to day — oversee operations, resource allocation and task assignment across the IAM and Messaging portfolio. Turn roadmap into execution — translate the shared-services roadmap and portfolio objectives (owned with the Platform PM)



into actionable engineering plans; ensure delivery aligns with department and wider engineering goals. Own team delivery — for authentication, messaging and related infrastructure: coordinate resources, manage risk, and deliver outcomes for the many teams that depend on these services.

Guide technical direction with your Senior Engineers — you don't need to be hands‐on daily, but you provide enough depth to steer decisions on authentication and messaging infrastructure and to review architecture and design proposals. Develop people — set clear expectations, give regular feedback, support career growth, and run performance management for the team. Own reliability & operational excellence at the team level — SLAs/SLOs, incident management, and blameless post‐incident follow‐through; Represent the team cross‐functionally — drive alignment with the engineering teams that consume shared services; escalati... lock and manage significant technical/delivery risks to senior leadership.

Management experience: minimum 4 + years directly managing engineering teams, in addition to prior hands‐on software engineering experience.

Delivery track record: proven delivery of backend, platform, or infrastructure services;

experience managing teams responsible for shared/platform services (authentication, messaging, APIs) strongly preferred. Technical depth (to steer, not to code daily):



solid background in backend engineering and distributed systems — enough to guide decisions on authentication and messaging infrastructure and review design proposals with senior engineers.

Reliability & delivery practices: working knowledge of cloud infrastructure, CI/CD, and service reliability (SLAs/SLOs, incident management). Platform / shared‐services understanding: how internal engineering teams operate as service providers to the rest of the org.

People & delivery balance: organised and outcome‐driven, comfortable balancing people management (~60%) with technical/business activities (~40%).

Planning: budget/resource planning experience for a team. Professional‐level English (spoken and written). Hands‐on background with authentication/identity (OAuth 2.0, OIDC, JWT) and/or messaging/event‐driven systems (Kafka, RabbitMQ).

Experience with Microsoft Azure, Kubernetes (AKS), and .NET/C# environments.

Delivery: predictable, healthy throughput against the shared‐services roadmap; Reliability: SLAs/SLOs met for owned services; incident trend and quality of post‐incident follow‐through.

People: team health, retention, growth and clear performance management.

Consumer outcomes: satisfaction/adoption from the engineering teams that depend on IAM and Messaging. It's a rare mix of real people leadership, technical direction on interesting distributed systems, and platform‐as‐a‐product thinking — all in service of a mission that matters: making science open for everyone. We prioritise office presence and emphasise in‐person collaboration, but also offer appropriate adjustments where needed, in line with company policy ~ Extra wellbeing days on top of your annual leave allowance ~ 24/7 confidential Employee Assistance Programme (wellbeing, mental health, legal & financial support) ~ Learning & development support via the Frontiers Learning Hub

📌 Platform Engineering Manager - Platform Shared Services (Madrid)
🏢 Frontiers Media
📍 Madrid

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