Experteer Overview

Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.

In this role you will drive data-driven insights for service technician tools, internal platforms, and customer-facing digital solutions. You will define KPIs, implement analytics, and translate data into clear product recommendations that shape roadmaps. You’ll collaborate with agile, cross-functional teams to enhance adoption, engagement, and user satisfaction while embedding data-informed decision making.

The opportunity centers on leveraging UX and analytics to improve mobility experiences at scale.

Compensaciones / Beneficios

- Define KPIs and tracking for digital products
- Implement analytics tools (e.g., Clarity, GA) across products
- Analyze usage to boost adoption, engagement, and satisfaction
- Create dashboards to communicate key metrics
- Combine qualitative and quantitative research to uncover UX opportunities
- Design and manage A/B tests and experiments
- Provide statistical analysis and actionable insights
- Contribute to product strategy and cross-functional discussions
- Support hypothesis development and strategic decisions

Responsabilidades

- 5+ years of experience in Product Analytics and data-driven decision making




- Strong expertise in quantitative and qualitative UX research methodologies
- Advanced proficiency in SQL
- Hands-on experience with analytics platforms (Microsoft Clarity, Hotjar, UXCam, Google Analytics)
- Experience designing, executing, and analyzing A/B tests and experiments
- Strong statistical analysis and hypothesis validation skills
- Experience building dashboards and reporting (Power BI, Tableau, Looker, Metabase)
- Ability to analyze user behavior, adoption, engagement, and product performance metrics
- Strong data storytelling and stakeholder communication skills
- Experience working in Agile, cross-functional product teams
- Familiarity with xugodme product management and discovery frameworks
- Fluent Business English
- Health and Safety awareness
- Flexibility with remote working options
- Collaboration and diversity mindset
- Development and learning mindset
- Creative, no-blame culture
- Sustainability mindset
- Modern workplaces and IT equipment support
- Subsidized meals, free parking, discounted transport tickets

Requisitos principales

- adaptable remote work options
- health and safety initiatives
- collaboration and diversity
- training and development programs
- creative leeway
- modern workplaces and IT equipment

📌 Product & Data Analyst [User Experience] - Digital Business and Applications (d/f/m) (Madrid)
🏢 TK Elevator
📍 Madrid