Experteer Overview

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In this role you act as the primary OT technical authority within Customer Success for Armis Centrix, guiding customers, partners, and internal teams through complex industrial environments. You influence architecture, implementation, and product direction by solving challenging OT problems and enabling long-term value realization. You collaborate across engineering, product, sales, and support to design scalable, high-impact OT solutions.

This is a hands-on, advisory role focused on outcomes, not just deployments. You will drive customer success and maturity across OT ecosystems.

Compensaciones / Incentivos

- Serve as the OT subject matter expert across Armis Centrix in industrial environments
- Lead complex engagements with cross-functional teams to design scalable OT solutions
- Investigate and resolve architecture, visibility, protocol decoding, and network challenges
- Recommend architectural improvements and monitoring strategies for visibility and resilience
- Advise on OT capabilities to support asset discovery, lifecycle management, and risk management




- Mentor internal teams and support architecture reviews, health assessments, and workshops
- Influence product direction by voicing customer needs and industry requirements
- Develop reusable playbooks, frameworks, and documentation for technical excellence
- Represent Armis as a trusted OT expert in customer engagements and strategic discussions

Responsabilidades

- 8+ years in OT/ICS/critical infrastructure environments
- Proven expertise with OT asset visibility platforms (Armis, Claroty, Nozomi)
- Experience designing and optimizing OT architectures
- Strong knowledge of industrial networks, xugodme passive monitoring, OT protocols, and SPAN/TAP/packet acquisition
- Deep knowledge of PLCs, HMIs, SCADA/DCS, manufacturing/utilities environments
- Proven ability to troubleshoot and lead technical investigations
- Excellent communication and stakeholder management skills
- Familiarity with IEC 62443, ISA-95, Purdue architecture, NIST CSF
- Certifications in GICSP/GRID/ISA 62443/CISSP/OSCP (preferred)
- Experience with OT patch management and SIEM/SOC integrations
- Exposure to RBVM or ICS vulnerability tracking

Requisitos principales

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📌 PS, Solution Architect ( Armis/Veza) (Madrid)
🏢 ServiceNow
📍 Madrid