We are seeking an experienced Quality Manager to join our Central Quality team.

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This strategic role will serve as the primary Quality and Food Safety partner for some of our key European customers, ensuring that customer-specific requirements, food safety expectations, and quality standards are consistently implemented and maintained across our manufacturing network.

The successful candidate will play a critical role in strengthening customer confidence, driving continuous improvement, and ensuring full alignment between customer expectations and operational execution across multiple production sites.

This position requires strong stakeholder management skills, a customer-centric mindset, and extensive experience in food safety, quality systems, and customer relationship management within the food industry.

Key Responsibilities

- Act as the primary Quality & Food Safety contact for assigned strategic customer accounts across Europe.
- Lead customer complaint management and trend analysis, ensuring robust corrective and preventive actions.




- Ensure customer-specific requirements are effectively deployed and maintained across multiple manufacturing sites.
- Promote a strong customer-focused Food Safety & Quality culture throughout the organisation.
- Support sites in the implementation and maintenance of customer, regulatory and company standards.
- Participate in crisis management activities and support customer communications during critical incidents.
- Conduct site audits when required.
- Support external audits, customer visits and certification activities.
- Ensure compliance with legal, regulatory, customer and corporate requirements.

What are we looking for
- Degree in Food Science, Food Technology, Quality Management, or a related discipline.
- Extensive experience in Quality and Food Safety Management within the food manufacturing industry.
- Proven experience managing relationships with major retail, foodservice, or industrial customers.
- Strong understanding of customer standards, GFSI-recognized schemes, HACCP, and food safety regulations.
- Demonstrated ability to lead investigations, root cause analysis, and continuous improvement initiatives.
- Excellent communication, stakeholder management, and influencing skills. xugodme
- Willingness to travel across Europe as required.

📌 Quality Europe Team (Barcelona)
🏢 Bakerrealtime
📍 Barcelona