ING is seeking a Customer Journey Expert to join the Surfing Account squad within Daily Banking & Savings Tribe in Madrid. The role focuses on designing strategies to engage customers with MPB and added-value services, while managing campaigns, risk, and stakeholder relationships. The idóneo candidate has 5+ years in agile teams, experience in product management, and strong English/Spanish communication. The position emphasizes customer-focused delivery, process improvements, and a balance
📌 Remote Customer Service Expert - Spanish speaking (Madrid)
🏢 Ing
📍 Madrid