Experteer Overview As an Enterprise Program Manager at Lighthouse, you guide large global hotel accounts through end-to-end BI implementations and new product onboarding. You will orchestrate cross-functional programs, ensuring on-time delivery and alignment with client objectives. You’ll bridge clients with Product and Engineering, shaping solutions and capturing requirements. This role offers impact across top hospitality brands while supporting a mission to empower hoteliers to act faster with AI-driven insights. Compensaciones / Beneficios • Lead end-to-end implementation of Lighthouse solutions, including BI dashboards, for large general clients • Plan and govern enterprise programs to ensure on-time delivery and objective attainment • Set program governance and manage stakeholder expectations from properties to C-level executives • Create and maintain project documentation outlining timelines, activities, and risks using task management tools • Serve as liaison between clients and Product/Engineering, gathering custom requirements and guiding delivery timelines • Drive customer satisfaction, retention, and growth through robust project plans and regular status calls • Represent EMEA clients,



providing actionable feedback to internal teams to improve products and processes Responsabilidades • Proven experience in a program or project management role with enterprise/global accounts • Strong hospitality industry knowledge including hotel management structures, chain operations, and OTA environment • Ability to manage multiple complex projects concurrently from planning to execution • Excellent business acumen and interpersonal skills with experience engaging with C-level executives • Tech-savvy with ability to understand data solutions and communicate with technical and non-technical audiences; comfortable with AI tools • Autonomous work style across time zones, primarily APAC and AMER, with ability to influence internal teams • Coachable and adaptable attitude with willingness to receive feedback and continuously improve • Experience in SaaS, product rollouts or integrations (desirable) • Experience in Revenue Management within hospitality (desirable) Requisitos principales • Flexible working environment • Flexible time off • Alan health benefits (food or nursery stipend) • Payflow App for salary advances • Tax-free payroll deduction options for benefits • Wellbeing support (ClassPass subsidy) and comprehensive health insurance

📌 Enterprise Program Manager (Barcelona)
🏢 Lighthouse Intelligence
📍 Barcelona