Experteer Overview In this role you drive IT process design and optimization for cloud IT operations within a hyper-scale public cloud program. You will align ITIL and Agile approaches to reduce wait times, automate where feasible, and build internal tools to support efficient workflows. You’ll maintain governance of processes, foster clear communication, and help evolve the overall process landscape in a collaborative, cross-functional environment. This opportunity offers exposure to open-source cloud ecosystems and a scalable platform culture that values security, stability, and innovation.Compensaciones / Incentivos
- Adapt and implement ITIL and Agile IT processes for modern Cloud IT Operations
- Eliminate wait times in Agile workflows
- Automate processes using common frameworks
- Design and implement internal tools and services




- Maintain overview of processes, communication, and motivation within the team
- Establish and communicate processes where necessary
- Contribute to improving overarching process landscapes and structures
- Collaborate within a trusting, open team environmentResponsabilidades
- Experience with ITIL and Agile process design and implementation
- Ability to automate processes and contribute to tooling
- Experience in cloud operations or large-scale IT environments
- Strong communication and stakeholder management
- Ability to maintain and improve cross-functional process landscapesRequisitos principales
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📌 Process Manager (M/F/D) For T Cloud Public (Reus)
🏢 Deutsche Telekom
📍 Reus