The Users Support product line is part of the broader Digital Workplace environment. The team develops and maintains robust, user‑friendly tools that support other teams in delivering high‑quality services.

The main platform within this scope is Ivanti Service Manager, where employees submit their requests and support agents handle and resolve tickets. Due to the expansion of the domain, the team is looking for a Software Solution Specialist.

Main Tasks

- Implementation and development of functional and technical requirements through configuration or scripting.
- Operational management and software maintenance together with the team.
- Advising key users on IT service management topics and best practices.
- Participating end‑to‑end in new developments and configurations.
- Initiating improvements and contributing to the further evolution of the software.
- Supporting the integration of the software within the broader application and system landscape.
- Supporting the testing and training of end users.

Requirements

Must‑haves

- University degree in business informatics, computer science or equivalent.
- At least 3 years of experience with service management tools (preferably Ivanti Service Manager).
- Knowledge of ITIL‑based service management.
- Experience with JavaScript.
- Solid experience in planning, development, operations and further enhancement of applications or software systems (standard or customized).

Nice‑to‑haves





- Knowledge of tools such as ServiceNow or Zendesk.
- Experience with MS SQL, SOAP and REST API.
- Experience in IT operations management.
- Good understanding of agile methodologies.

Languages

- Fluent in English.
- Good knowledge of Dutch, French and/or German is a plus.

Soft Skills

- Proactive and strong analytical skills.
- A team player who can also work autonomously.

What do we offer you?

At Bridge Industrial, we believe that expertise and commitment should be properly rewarded. That is why we offer a strong and competitive compensation package that can deliberately exceed standard market rates, depending on your experience, technical knowledge, and level of responsibility.

- A highly attractive salary package, tailored to your experience, competencies, and added value.
- An attractive fixed expense allowance.
- A company car with charging card.
- Hospitalisation insurance.
- Eco vouchers.
- 32 days of annual leave.
- A 13th-month salary.
- Extensive opportunities for training, certification, and professional development.
- Real career growth opportunities within a fast-growing organisation.
- A permanent position within a dynamic and ambitious team.
- Challenging technical projects for leading industrial clients.

At Bridge Industrial, we do not only look at your job title or seniority, but especially at the technical and professional value you bring to the team. Strong profiles are rewarded accordingly.

📌 Software solution specialist (España)
🏢 Bridge Industrial
📍 España