Our Account Managers are responsible for managing and delivering solutions for our clients through close work with internal teams and local partners. Our current areas of service delivery to this Healthcare sector client are 2D Print, Temporary + Permanent Point of Sale Materials (POSM) solutions. This role operates on a blended basis between the local HH General office, client / vendor site(s) and home as necessary.

This is a 6-month fixed term contract with the possibility of being extended. Take briefs from the client including full specification details and deadline dates and manage project delivery from start to finish, suggesting alternative options and innovation where possible Offer technical input and advice on projects as required, briefing suppliers on precise client requirements and delivering exceptional levels of customer service Monitor projects to ensure they are delivered to specification and on time while implementing new methods and procedures as required - collaborate across multiple teams and utilize HH Global's full-service offering Provide services that meet and exceed contracted SLAs while ensuring compliance with Regulatory and Company policies Client service management experience,



including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs Commercial bias / understanding and the ability to manage multiple projects simultaneously through time management + prioritization skills Project Management mindset - process driven with a focus on sales and business development Experience in troubleshooting unexpected project issues and implementing preventative measures Spanish and English language The client(s) view HH Global as a valued strategic partner and consistently rate service highly Projects are delivered on time, on budget, and to agreed quality standards Service levels, KPIs, and contractual commitments are consistently met or exceeded Strong stakeholder management results in efficient issue resolution and long-term client retention Client service management experience, including time spent working on client site(s), developing and maintaining client relationships across multiple vendors against agreed SLAs + KPIs Spanish and English language LI-Hybrid

📌 Account Manager (2D + 3D Print), Madrid
🏢 Hh Global
📍 Madrid