About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries.

About the RoleWe are looking for a customer-focused and results-driven professional to join our Account Management Team at Perk. As a Junior Account Manager, you will play a key role in driving customer satisfaction, retention, growth, and margin across an existing portfolio of accounts. In this role, you will manage a portfolio of long-tail (LT) customers across the Growth markets (mainly CEE/APAC/Italy region), helping clients maximize the value they receive from Perk while identifying opportunities to expand their business with us.

Develop a deep understanding of your customers' businesses and proactively identify opportunities to improve their experience with Perk. Leverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders.



Act as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption.

Effectively prioritise activities and manage your portfolio to maximise commercial impact. What we're looking forNative or near-nativeItalian proficiency and fluent English is required. You will be working with clients in both English and Italian.

Previous experience in Account Management, Customer Success, or another customer-facing commercial role. Strong prioritisation, organisation, and time management skills. Commercial mindset with a proven ability to drive growth while maintaining high customer satisfaction.

Analytical skills with the ability to translate data into actionable business insights and recommendations. What we offerReceive competitive compensation and equity ownership in PerkRest and recharge with our generous allocation of vacation days plus public holidaysTake control of your physical health with your choice of private healthcare or a gym allowanceKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast,



comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesMake your money go further with our versátil compensation planFocus on your family with 17 weeks' paid parental leave during your child's first yearContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearNurture your language skills with in real-life English, Spanish and Catalan lessonsFollow your passions and take a four‐week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportInterview ProcessTalent Acquisition Interview - 30mins VirtualHiring Manager Interview - 30mins VirtualAssessment Interview - 60mins - In-person interviewValues interview - 30mins In-person interviewAI at PerkAI is embedded in how we work across every function. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.

How We

WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.

📌 Account Manager │italian-speaking (Barcelona)
🏢 Travelperk
📍 Barcelona