WHY KENES At Kenes, we foster a family-like work environment within a general company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward.

JOB SUMMARY We are seeking a Senior Account Manager with a strong background in professional congress organization (PCO), association management, or related event and conference services. In this role, you will be responsible for cultivating and sustaining strong client relationships through consistent, dedicated support and service. Additionally, you will oversee the management of the core account team, which includes the Project Manager and Program Manager.

WHY KENES At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward.

JOB SUMMARY We are seeking a Senior Account Manager with a strong background in professional congress organization (PCO), association management, or related event and conference services. In this role, you will be responsible for cultivating and sustaining strong client relationships through consistent, dedicated support and service. Additionally,



you will oversee the management of the core account team, which includes the Project Manager and Program Manager.

Responsible for direct management and professional/personal development and satisfaction of team members. Overall accountability for congress budgets. Participate in client meetings and collaborate with CRMs to develop and enhance partnerships.

Coordinate with various Kenes departments to address client issues and problems, striving to always improve the level of service. Responsible for the delivery and quality of work produced by the team.

Requirements & Experience Excellent written and verbal communication skills in English (native or near-native level);

Experience in the events/conferences industries. Bachelor's degree in Business Administration or a related field Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word); familiarity with CRM systems Demonstrated ability to manage large budgets (over €1 million) – advantage.

WHAT WE OFFER Real opportunities for professional development in a leading international company Friendly team culture that promotes initial and continual professional education and team collaboration Hybrid model & Flexible working hours Extra remote working days / weeks Flexible remuneration: food, transportation, daycare Easy access by public transport (really close by a metro stop) Regular team events

📌 Account Managers/Senior Account Manager (Madrid)
🏢 Kenes Group
📍 Madrid