OverviewWELCOME TO SITAAt SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the integral air travel industry. PURPOSEAs a Business Consultant you will be a key component in the delivery of SITA's Airport Management Systems to our clients within the delivery and implementation team. Work with clients to understand current business processesProvide focused consultancy to provide new ways to optimize the client's business using SITA TechnologiesTrain client superusers and facilitate the configuration and setup of the SITA SystemsWork with clients and 3rd party vendors to integrate SITA Systems in the local environmentConduct User Acceptance TestsProvide early-life support after go-liveThe role as business consultant includes up to 30% travel activities to customer sites. KEY RESPONSIBILITIESWork with customers to provide consultancy services and advice to resolve key business issues within field of expertiseConsultancy activities include capturing and prioritizing of customer needs and business requirements, re-design of business processes, building customer capabilities to achieve operational efficiencies in cost reduction and/or service improvementDevelop and run structured client workshops and manage activities as required to enable the customer to fully realize the benefits of consultancyConfigure the SITA software according to business needs and technical requirementsAct as the bridge between customer and Product Management to bridge new customer requirements and facilitate the evolution of the SITA ProductsDeliver as part of delivery team consulting assignments to build trusted relationships with customers, present key findings and recommendations, demonstrate technical credibility and obtain field/customer feedbackProvide Subject Matter Expert support to the SITA Sales ForceExecute consulting methodology and quality in accordance with corporate and regional standards (deliverables, customer satisfaction, profitable P&L;, various indicators)Keep current with new technologies and industry trendsQualificationsEXPERIENCE, KNOWLEDGE &

• SKILLSExtensive experience in Business and Technical consultancy in the IT &

• Telecommunications industry, at least 7 yearsExperience implementing complex software solutions at customersOperating at Senior levels of customer (Heads of Depts/Functions) Understanding of Airline Industry IT environment is an advantage, specifically Airport OperationsSolid technical understanding and experience (MS SQL &

• Windows Server are desired, experience with JIRA and Confluence is a plus)Experience integrating systems on technical and functional level. Good understanding of technologies used for integration (message queues, web services, API etc.)Development prototype capability is a plusEDUCATION &

• QUALIFICATIONSBusiness,



Engineering or Information Systems degree or equivalent work experience requiredBusiness Analysis qualification preferredProject Management qualification preferredPROFESSION COMPETENCIESBusiness AcumenConsulting Process &

• MethodsFinancial AcumenSupplier Relationship ManagementCORE COMPETENCIESAdhering to Principles &

• ValuesCommunicationCreating &

• InnovatingCustomer FocusImpact &

• InfluenceLeading ExecutionResults OrientationTeamworkWHAT WE OFFERWe're all about diversity. С Flex Week: Work from home up to 2 days/week (depending on your team's needs)Flex Day: Make your workday suit your life and plans. Ð Flex-Location: Take up to 30 days a year to work from any location in the world. Ð Professional Development: From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Ð Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

📌 Business Consultant / Senior Consultant (Cataluña)
🏢 Sita - Société Internationale De Télécommunications
📍 Cataluña