We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Constantly grow as you work hard for a mission that matters at a company where you matter. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software.

As Channel Partners Program

Manager, you will operate and help build Axon's international Partner Program from the ground up, keep the systems and data behind those relationships clean and reliable, and enable distributors and in-market Axon teammates day-to-day. Director of International Sales Ops, you'll act as a key program operations contact, supporting distributor relationships in coordination with local and regional Axon teams. Define and track program participation and performance metrics — reporting to stakeholders and communicating program updates, requirements, and milestones to distributors.

Partner

Systems & Data Own day-to-day administration of Axon's distributor-facing platform(s) and pipeline systems, including user access, setup, and configuration. Define and maintain data quality across distributor and pipeline records — working with distributors and internal teams to correct errors and prevent recurrence. Supervise distributor onboarding and training lifecycle — from new-distributor onboarding and guidance on Axon's tools, processes, and resources through established-distributor enablement (e.g., Support as a key program operations contact for international distributors — supporting relationships alongside local and regional Axon teammates and partner managers.

Partner Commercial Support

Enable distributor-led orders, ensuring accuracy and timely inclusion in the sales pipeline. Support distributors through order fulfillment — coordinating with order management, fulfillment,



and other internal teams to resolve blockers and keep distributors informed on status. Coordinate with internal teams to align program rules, support expectations, and escalation paths across Sales, Marketing, Product, GRO/RMA, PSO, and Compliance.

Director of International Sales Ops. 2–4 years of experience in channel/partner operations, customer success, sales operations, or a related support/coordination role Comfort working directly with external partners/customers, including non-native English speakers across regions Strong attention to detail, especially around data accuracy and process consistency Comfort using CRM, reporting, and productivity tools such as Salesforce, Microsoft Dynamics, Excel, Google Workspace, or similar platforms Basic data analysis and reporting skills Experience supporting public sector, law enforcement, government, technology, SaaS, or hardware sales channels.

Experience supporting partner communications, training, onboarding, or business reviews. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the . The may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected].

📌 Channel Partners Program Manager (Madrid)
🏢 Axon
📍 Madrid