28 sep
|
Wave Group
|
Madrid
Salary: up to ~€80k (flex for strong candidates)+ up to 35% bonus (~20% standard, rest based on performance) Equity: very generous, early stage equity (~70% of your base) Location: Madrid (preferred) or Barcelona (1-2 office days) Company : autonomous AI agents for enterprise clients About the company This rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 60 languages, for some of the largest employers in the world. The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America.
This isn't Customer Success and it isn't Project Management — it's an outcome-first seat, measured on business impact rather than deployments completed.
You'll map customer operations end-to-end to define the right problems and success metrics, then lead enterprise deployments from post-sale through to production in genuinely messy environments — multiple stakeholders, legacy systems, change resistance. You'll drive adoption through training, enablement and close operational partnership, and you'll own the story of ROI: time-to-hire reduction, fill rates, cost savings, hours reclaimed. Professional fluency in English and Spanish (written and spoken) Comfortable working closely with engineers — APIs, data flows, integrations
📌 Data Strategist - Hybrid (Madrid)
🏢 Wave Group
📍 Madrid