Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We're redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. The result—companies grow revenue, deliver faster resolutions, and scale service.

Aircall operates in nine integral offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets. At Aircall, you'll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

As a Software Engineer , you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value. Quality, excellence, and agility drive our delivery processes and you will help us level these up.

Using

NodeJS and Typescript back-end stacks, appropriate for each requirement, but always hosted on AWS , we build added value and resilient services on top of voice and fully integrate with our customers' business critical tools (CRM,



Helpdesk, E-Commerce, ...). Create, design, develop, test, and monitor your code in production Work with your team to design high quality, secure, and scalable solutions and be accountable for their execution You have at least 2+ experience in back-end development , using TypeScript & NodeJS/Python/Ruby/Rails or other languages, with a focus on delivering for security, scalability, availability, and performance. You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon).

Experience working on frontend applications is a big plus, preferably with React Value code simplicity, quality, performance and maintainability Typescript/Node.js, Python, REST API/GraphQL APIs, Ruby/Rails, ReactAWS/Serverless or EKS, PostgreSQL, DynamoDB, OpenSearch, Redis 45+ Nationalities: cosmopolite & multi-cultural mindset We're committed to ensuring that everything not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

📌 (Hybrid) Software Engineer (Madrid)
🏢 Aircall.io
📍 Madrid