About us

? ePackPro, the #1 leader in digital HACCP.

We are a SaaS scale‑up founded in 2012, pioneer and now the market leader in digitalized HACCP.

To help food professionals stay 100% compliant without spending their days on it so they can focus on what truly matters: their craft.

Born in a kitchen and imagined by a restaurant owner, ePackPro now supports 25,000 professionals across 40 countries (Canada, Belgium, Dubai, ...)

Our solution digitalizes traceability, automates daily checks, and secures compliance - bringing peace of mind to every operation.

Our journey in key figures:

? 25,000 clients trust us

? +40% growth in 2024 | +35% in 2025

? €60M+ ARR

? 340+ employees

? 5 offices: Paris, Brest, Madrid, Milan, Dubai

Your mission ePackPro is building an Enterprise Business Unit dedicated to the HoReCA industry.

As Key Account Manager, you will own a specific territory (Spain), and combine two complementary growth engines: winning new mid-market accounts with 40 to 500 sites, and deploying general contracts negotiated by Global Account Managers for international brands.

Your mission is to turn global account strategy into local, site-by-site success, with speed, quality and operational excellence.

Your mission will be

- Territory hunting: Identify, prospect and close new mid-market accounts with 40 to 500 sites within your territory. Very large international accounts remain under the responsibility of Global Account Managers.
- Global account rollout: Deploy framework agreements signed by Global Account Managers across local sites, including planning, onboarding, local team training,



compliance and adoption monitoring.
- Account strategy execution: Execute the account strategy defined by the Global Account Manager, including the offer, commercial terms and rollout sequence, without redefining those terms.
- Field reporting: Share customer satisfaction signals, blockers and local upsell opportunities with the Global Account Manager to strengthen the integral account strategy.
- Business Unit development: Use your field experience to improve sales processes, CRM practices and the performance KPIs of this growing Business Unit.
- Cross-functional collaboration: Partner with Technical Presales teams to secure the successful implementation of our solutions.

Who you are We’re looking for someone who can actively contribute to ePackPro’s mission and thrive in a dynamic, collaborative and performance‑driven environment. You’ll recognize yourself if you demonstrate, among other things:

- Sales experience: Minimum five years of account management experience, with a proven track record managing medium to long sales cycles of 6 to 24 months involving multiple stakeholders.
- Industry knowledge: Professional experience in the Hospitality sector, including Hotels, Restaurants and Cafes.
- Deployment experience: Project management or multi-site rollout experience is highly valued, including operational implementation and field training.
- B2B field sales: Experience selling SaaS, digital solutions, equipment or services to mid-market organizations

Job details

- Location: Madrid
- Contract : Permanent contract
- Remote policy: Hybrid

📌 Key Account Manager (Madrid)
🏢 ePackPro
📍 Madrid