We are looking for a proactive and ownership-driven professional to support both CRM and Member Services activities. The role combines client support, process management, CRM governance and collaboration with business and IT teams, contributing to operational excellence and continuous improvement.

What You Will Do Provide functional support to internal and external Members across CRM and Member Services activities Maintain high-quality client and business data, ensuring accuracy and governance standards. Manage user access, onboarding activities and CRM-related administration tasks. Participate in system enhancements, testing activities and process improvement initiatives.

What You Bring

Experience in Client Services, Operations, CRM, Customer Support or similar business functions, with strong member relationship management skills. Interest in systems, data management, market operational processes and process optimization. Native or professional proficiency in Spanish (mandatory).

Strong

English communication skills and ability to work in an international environment are highly valued.

📌 Member Services & Crm Specialist (Madrid)
🏢 BME | Bolsas y Mercados Españoles
📍 Madrid