Operations team lead Operations Team lead Zurich Insurance Group (Zurich) is a leading multi‐line insurer serving people and businesses in more than 200 countries and territories. Headquartered in Zurich, Switzerland, we focus on general insurance and life insurance, complemented by a strong general presence and a clear commitment to sustainability and innovation.

At Zurich Duoin

Barcelona, we bring Zurich's brand to life across the globe. As the in‐house brand experience agency for the Zurich Group, we combine strategic thinking, creativity and digitalexpertiseto create engaging experiences that connect customers,employeesand partners with our brand.

Joining Zurich

Duomeans workingin exciting brand experience projects, withinadynamic,start‐up mindset companypart of a very robustGlobal insurance Group. As Operations team lead,you'llplay a pivotal role at the very heart of our organization—partnering directly with our CEO to shape and execute Zurich's vision and strategyon a daily basis. You will be a central coordination point for contracts and vendors, internal staff administration, financial postings and controls, and IT‐related requests, working closely with internal stakeholders and external partners to keep activities on track, well‐documented and audit‐ready. Procurement &

• Contract Management Create and/or raise external Work Orders (WO) and ensure they are aligned with approved Sas and budgets Coordinate the end‐to‐end signing process for Sas and Wos with the designated approvers File, store and share signed SAs and WOs in the agreed repositories,



ensuring documents are easy to retrieve Monitor internal employee expense reports and send monthly reminders to ensure timely submissions HR Administration &

• Employee Support Monitor completion of mandatory training for internal staff, following up on overdue items and maintain employee data (e.g. joiners, leavers, contractual changes) Prepare and complete monthly payroll files in coordination with HR and payroll providers Track holiday requests from internal staff and support the approval workflow Act as the main contact for Labour Risk Management with Avanta Prevention, ensuring actions and documentation are in place Administer key employee benefits (Saving Retirement templates, benefit platform allocations, health and life insurance updates) Finance Operations &

• Vendor Management Compile new vendor documentation and request vendor creation from the RFC team, ensuring compliance with internal requirements Request mirroring vendor creations from the AP team in Spain where vendors already exist in other Spanish entities Request vendor creation in SAP, ensuring all mandatory data and documents are complete Share monthly Amex expenses and Savings Retirement payment amounts for correct posting Operations &

• Internal Controls Collect and share evidence for internal controls from both Group and Spain perspectives, ensuring completeness and timely submission Around 5 years of professional experience in an operations, administration, procurement, HR or finance support role SAP, Coupa, expense tools), experience with Power Apps or similar is a plus Basic understanding of HR processes (payroll data, benefits, mandatory training...) Fluent in English is mandatory, additional languages are a plus

📌 Operation Team Manager (Barcelona)
🏢 Zurich 56 Company
📍 Barcelona