Amenitiz is looking for an experienced Customer Success Team Lead to manage our Long Tail team and drive measurable impact on Net Revenue Retention (NRR) across the Tier 3 segment.
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You will lead a team of 5 Customer Success Specialists, shifting from a reactive churn model to a proactive CS motion that prevents churn and scales retention impact. xqbhyrx
You’ll monitor health signals and collaborate cross-functionally to sustain growth.