27 sep
|
Traveltechessentialist
|
Barcelona
27 sep
Traveltechessentialist
Barcelona
Perk is seeking a Senior Director of Customer Care Spend to lead the Spend product’s integral operations and deliver a 7-star customer experience.
¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.
You’ll supervise a growing team of in-house and outsourced professionals, design scalable processes, and partner with cross-functional teams to ensure high satisfaction and operational excellence. xqbhyrx
You will define vision, strategy, and KPIs, owning regional performance and driving improvements in CSAT, SLA, churn, and productivity.
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📌 Global Spend Customer Care Director - Scale CX Excellence (Barcelona)
🏢 Traveltechessentialist
📍 Barcelona