Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, integral financial system. Building the Future of Open Finance Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

Payward

Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers. We are looking for a Platform Product Manager to join our Payward Services team.

This is a builder: someone who can own a product roadmap end to end, go deep on how a flow actually works, and ship regulated B2B2C products (KYC/KYB, lending, unified APIs) from concept to launch. Own the product roadmap and build-out for our B2B2C platform products (KYC/KYB, lending, unified APIs) Drive cross-functional execution with Engineering, Legal, Compliance, and Finance to turn roadmap priorities into shipped product. Partner with Legal and Compliance to ensure new product builds meet regulatory requirements as part of the design and build process, rather than as a downstream gate.

At a high level,



support the operational functions tied to our US regulated entities as needed to keep product work moving.

Strong product management experience: you've owned a roadmap, shipped B2B or B2B2C products, and can speak fluently to product strategy, requirements, and execution. Direct, hands on experience implementing KYC, either building it in house or standing up a KYC solution to resell or offer to external parties. An excellent communicator across regulators, boards, engineers, and commercial partners.

Strong knowledge of Financial Services industry through A working understanding of the financial services industry — whether gained at a major financial institution, a fintech, a startup, or through adjacent regulated experience — enough to reason about how regulation, compliance, and money movement shape product decisions without needing it explained from scratch.

Experience working at a KYC/KYB service provider. Crypto or digital assets experience, in industry or through regulated product launches, including familiarity with crypto native operations (treasury and custody). Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.

We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

📌 Product Manager - Services and Support (Madrid)
🏢 Kraken
📍 Madrid