We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We are an international technology group and traditional family business with over 14,000 employees in 40 countries. We are the reliable partner for all challenges resulting from the Internet of Things.

We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?

The Mission To lead, optimize, and safeguard the entire Volume Release Sample (VRS) creation and delivery process—balancing cost, speed, and performance to maximize customer satisfaction and business value.

Key Responsibilities Own the end-to-end process of Volume Release Sample (VRS) creation and delivery, acting as the key point of accountability for the performance, cost, quality, and speed of the value stream. Safeguard workflows to ensure strict compliance with customer requirements, technical specifications, and internal quality standards. Drive alignment and optimize outcomes by collaborating closely with Sales, Customer Operations, Customer Product Management (CPM), and Profile Operations.

Identify, implement, and monitor initiatives to enhance workflows, reduce sample delivery lead times,



and actively promote a culture of operational excellence. Translate customer requirements into operational success, maximizing customer satisfaction and business value. Develop, track, and analyze KPIs and metrics to monitor process performance and guide strategic decisions.

Key Tasks & Daily Activities Oversee and coordinate all activities involved in VRS creation, validation, and timely delivery. Regularly review performance data, identify bottlenecks, implement corrective actions, and facilitate cross-functional meetings to align priorities. Partner with the Quality team to ensure all samples meet technical and regulatory requirements.

Lead or support automation projects within the value stream to drive efficiency. Prepare and present regular status updates and performance reports to senior management.

Requirements Experience in Operations Design / Service Delivery / Process Design (ITIL, etc.). IT Service Management experience. Technical understanding of data flows / data design. Bachelor of Science or related work experience (in IT environments) Minimum B2 English level.

Global Collaboration: Work collaboratively with stakeholders around the globe. Benefit from continuous training, coaching, and talent development programs.

Social Benefits: versátil compensation (transport tickets, training, private insurance), etc. Flexible working hours with the option to work remotely (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30; 1 days of remote work). Explore what makes G+D unique – check out this video: Privacy Notice The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at Data Privacy | G+D.

📌 Release & Delivery Operations Lead (Sant Joan Despí)
🏢 Giesecke+Devrient
📍 Sant Joan Despí