Sportsbook Operations Senior Manager | Gibraltar (Office based)

£Our client is a fast-growing, next-generation sports betting and gaming platform building out its Gibraltar operation. Theyre a high-performance, fast-moving team with high ownership and a genuine appetite to professionalise how they operate.

Theyre looking for a Sportsbook Operations Senior Manager to own the operational engine behind their sportsbook supplier ecosystem; building the governance, performance reviews, reporting cadences and incident management processes that keep the sportsbook reliable, responsive and scalable as the business grows.

Youll work closely with Sportsbook Experience, Product, Engineering and Risk, acting as the bridge between internal teams and external suppliers.

Own operational relationships with key sportsbook suppliers across pricing, trading and data

Build supplier governance frameworks, QBR cadences,



performance reviews and action tracking

Lead supplier incident management end-to-end, ensuring issues are resolved quickly and dont recur

Hold third-party suppliers accountable for performance, quality and delivery

Use data and reporting to identify supplier trends and operational improvement opportunities

Provide clear updates to senior stakeholders on operations, incidents and supplier performance

5+ years experience in sportsbook operations, trading or sportsbook management

~ Experience building or improving governance frameworks, QBRs, reporting structures or supplier performance processes

~ Gibraltar, office-based, full-time

Shifts between 9am–11pm, Monday–Sunday

📌 Responsable Opérationnel Amélioration Continue F/H (Algeciras)
🏢 Pentasia
📍 Algeciras