Inside Sales Specialist Olympus Iberia S.A.U. (The Inside Sales Specialist is responsible for generating new service opportunities and supporting revenue growth across assigned healthcare accounts. Acting as a proactive sales hunter, the role focuses on recovering service scope currently managed by third parties, identifying new business opportunities, and working closely with Territory Managers (TMs) to increase customer share of wallet. The position combines new customer acquisition, account development, opportunity management, and commercial support to drive sustainable growth within hospitals, clinics, and other healthcare providers.

Your Responsibilities Business Development & Lead Generation Proactively identify, acquire, and qualify new customers through telephone, digital, and virtual sales activities. Follow up on marketing-generated leads and support commercial campaigns, product launches, and strategic growth initiatives. Create and maintain the reporting required to understand and manage the on-demand business, including analyses of pricing, costs, return frequency by equipment, model and age of equipment, and customer-specific trends.

Following this report, Inside Sales Manager will be proactive in the proposed initiatives to their manager.

Sales Opportunity Management

Present and promote service solutions through phone calls, video meetings, and digital customer interactions. Generate, track, and advance sales opportunities throughout the sales cycle, focusing in on demand repairs. Maintain accurate sales forecasts and opportunity records in CRM systems.

Ensure a high level of customer engagement and responsiveness throughout the sales process. Collaboration & Performance Work closely with Territory Managers, Service Teams, Marketing, Operations,



and other cross-functional partners. Achieve defined sales objectives and activity KPIs.

Contribute to continuous improvement of sales processes and customer engagement practices. Assist in managing the technical obsolescence process (EoS), in collaboration with the product sales teams, following a strategy that has been jointly defined and agreed upon with them. Drive adoption of digital tools.

Collaborate with Field Service, Uptime Management, Sales, Customer Support and other functions for seamless service.

Performance Management

Track and report performance against strategic and operational KPIs. Your qualification Strong commercial and technical skills. Analytical mindset and ability to understand and work with different source of data. A good understanding of what key data points to look at to drive customer outcomes Have a high level of interest and engagement in improving the customer experience Strong understanding of service processes and regulatory requirements.

Professional

English skills are mandatory (other European languages are a plus) Excellent local language is mandatory, oral and written. Your competencies DECISION QUALITY - Making good and timely decisions that keep the business moving forward. SITUATIONAL ADAPTABILITY - Adapting approach and demeanor in real time to match the shifting demands of different situations.

BUSINESS INSIGHT - Applying knowledge of the business and the marketplace to advance the organization's goals. As a integral medical technology company, we partner with healthcare professionals to provide best-in‐class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

📌 Sales Specialist Software (Barcelona)
🏢 OLYMPUS EUROPA SE u0026 CO.
📍 Barcelona