27 sep
|
Nn Group
|
Madrid
NN Digital Hub in Madrid is seeking a Service Manager to act as the main IT-business interface, ensuring quality, stability, and continuous improvement of IT services through regular engagement with customers and close monitoring of service performance.
You will organize service reviews, monitor SLAs, prepare performance reports, and drive service improvements while coordinating with delivery and support teams in a hybrid work environment.
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📌 IT Service Manager — Stakeholder & ITIL Lead (Madrid)
🏢 Nn Group
📍 Madrid