Nuitée is seeking a Flight Operations Agent L2 to own complex cases requiring experience and judgment across GDS platforms, assess policies, decide when the company should intervene, and contribute to scalable processes for a growing travel technology company.
You will manage escalated requests, perform manual post-booking actions, review fare rules and airline policies, and collaborate with cross-functional teams to improve workflows and automation while protecting customer outcomes.
📌 Senior Flight Operations Specialist, (Madrid)
🏢 Nuitee
📍 Madrid