27 sep
|
Yacht Crew Recruitment & Training (YCRT)
|
Palma
27 sep
Yacht Crew Recruitment & Training (YCRT)
Palma
Job DescriptionWe're seeking a high-energy hospitality professional with proven leadership experience in luxury environments.Job DetailsJob TitleHouse / Operations ManagerSalary$ 120K–$ 150KContractPermanentStart DateASAPRequired Visa(s)USA PassportRequired ExperienceMin 5 yearsThis is an exciting opportunity to join a growing UHNW family in the Atlanta area as a House / Operations Manager.The role is adecuado for a highly organised, service-driven individual who thrives in structured luxury environments and is confident overseeing both hospitality and property operations at a five-star level.We are specifically seeking candidates who are experienced in 5* service delivery, fast turnaround standards, guest readiness, and high-touch private service environments. This is a hands-on role requiring exceptional attention to detail, discretion, and a proactive mindset with the ability to anticipate needs before they arise.House / Operations ManagerSalary : Starting from $120 K TBD based on experienceContract : Permanent, Full-TimeStart Date : ASAPBenefits : Medical, Dental, Vision insurance, 401(k) with 5% match, 3 weeks PTO, 9 paid holidaysThis role combines luxury hospitality, estate operations, and private household management. You will be responsible for ensuring all residences are maintained to yacht-level standards of service, presentation, and readiness at all times.Key ResponsibilitiesThis is a hands-on, service-driven role focused on delivering a 5-star lifestyle experience across multiple private residences, ensuring every detail reflects the highest standards of hospitality.
You will be responsible for maintaining impeccable “yacht-level” presentation throughout all homes, ensuring they are always guest-ready with flawless cleanliness, ambience and attention to detail. This includes overseeing in-home service such as table settings, turndown service, refreshments and the overall guest experience, as well as supporting private entertaining. This may involve assisting with event preparation, table styling, floral arrangements and ensuring seamless service execution. You will also work closely with private chefs and catering teams to ensure exceptional dining presentation and service standards are consistently delivered. On the operational side, you will oversee the smooth day-to-day running of multiple residences, including maintenance coordination, preventative upkeep and management of trusted vendors and contractors. You will ensure all works are completed to a high standard and in a timely manner, while maintaining strong relationships with service providers. This also includes conducting regular property inspections, managing household inventories and supplies, and supporting systems such as SOPs, luxury amenities and pantry management. Where required, you will assist with budgeting, invoicing and general household expenditure tracking,
as well as supporting the onboarding and coordination of additional household staff. In addition, the role includes providing discreet and reliable lifestyle support to the family. This may involve assisting with day-to-day logistics, errands, scheduling, transportation coordination, school runs, pet care and ensuring the household operates seamlessly around the family’s routine. You will act as a key point of coordination between the residences, service providers, and the family schedule to ensure everything runs smoothly and effortlessly at all times.Candidate ProfileStrong preference for former Chief Stews/House Management experienceMinimum 5-10 years' experience in yachting with strong Chief Stew experience or house/estate management for UHNWITech savvy with experience using Nines, SharePoint, and Office 365Valid driver's license requiredExceptional service standards with a true 5* guest experience mindsetHighly organised, detail-driven, and proactive in anticipating needsConfident managing vendors, teams, and fast-moving household operationsCalm under pressure with a no task too small attitudeStrong communication and leadership abilityFlexible, discreet, and adaptable to changing family needsBrings a positive attitude and a solutions-oriented mindsetAdditional InformationLive-out role - Occasional overnight stays required when principals are travellingStandard hours: 8am-6pm, Monday-Friday, with flexibility required for evenings, weekends and family schedulesMust be legally authorised to work in the USABackground check required#J-18808-Ljbffr
📌 House / Operations Manager (Palma)
🏢 Yacht Crew Recruitment & Training (YCRT)
📍 Palma