Solucions Informàtiques Icono, S.L. is a technology company specializing in providing IT solutions and services primarily for the education sector. We have several locations and are looking to hire someone to assist with the day-to-day management of our office and retail store in Menorca, located in Alaior.
What are we looking for?
We are looking to hire an Administrative Assistant with a profile focused on administration and customer service—someone who is organized, responsible, and has a positive attitude when dealing with customers and suppliers.
What will your responsibilities be?
The selected candidate will primarily provide support in the following tasks:
- Providing in-person customer service to customers visiting the store.
- Handling and managing phone calls and email inquiries.
- Entering and recording invoices in the management system.
- Managing and recording invoices through the SII system.
- Monitoring and updating inventory levels of products, materials, and supplies.
- Conducting inventory counts.
- Preparing and managing shipments and receiving merchandise.
- Managing orders.
- Filing and organizing administrative documentation.
- Performing basic administrative tasks related to the day-to-day operations of the office.
- Supporting the team with other administrative and customer service tasks that may arise on a day-to-day basis.
What are we looking for in you?
- Education related to Administration, Administrative Management, Customer Service, or similar.
- Previous experience in administrative roles, customer service, retail, or similar fields.
- Basic proficiency with office software, especially Microsoft Office.
- An organized, responsible, and methodical person.
- Good interpersonal skills and a customer-oriented approach.
- Ability to work independently and as part of a team.
- Ease in learning new software programs and management tools.
- Previous experience in invoicing or inventory management is a plus.