Start Date: Immediate La Veste is a Spanish fashion brand known for its bold creativity, timeless style, and vintage-inspired collections, all crafted in Spain. We are looking for a passionate and customer-focused professional to join our team and help deliver an exceptional experience to our growing international community.
Key Responsibilities - Serve as the primary point of contact for customers via email, chat, and social media.
- Provide outstanding support before, during, and after purchase.
- Assist customers with product information, sizing, availability, and orders.
- Manage order tracking, returns, exchanges, and issue resolution.
- Maintain accurate customer records within CRM systems.
- Work closely with the e-commerce, logistics, and marketing teams to ensure a seamless customer journey.
- Identify opportunities to improve customer satisfaction and loyalty.
Requirements - Excellent written and verbal communication skills in English (Spanish is a plus).
- Previous experience in Customer Service, Customer Experience, Retail, Fashion, or E-commerce.
- Strong problem-solving and organizational skills.
- Customer-oriented mindset with high attention to detail.
- Ability to multitask in a fast-paced environment.
- Immediate availability.
WHAT WE OFFER Immediate start. Opportunity to work with a fast-growing international fashion brand. Creative, dynamic, and collaborative work environment. Employee discounts on La Veste collections. Professional growth and development opportunities.
📌 CUSTOMER SEERVICE INTERNSHIP (Madrid)
🏢 Multikidscrossing
📍 Madrid
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