Ready for a Career Move to Sunny Madrid?

Join us as a Customer Service Agent – Banking! You'll deliver essential client support for a major banking partner while living in one of Europe's most vibrant Mediterranean coastal cities—known for its incredible lifestyle, rich history, beautiful beaches, and warm climate.

Role & Location Overview

- Role: Customer Service Agent – Banking

- Location: Madrid, Spain

- Work Model: On-site initially, transitioning to a Hybrid model (combining remote and office days) as you settle in!

Schedule & Working Hours

- Shift: Afternoon Shift (15:00 – 22:00)

- Weekly Hours: 38.5 hours per week

Salary &

Benefits Package

- Gross Salary: €16,919.84 gross/year (€1,409.98 gross/month)

- Language Allowance: Includes a dedicated €129.27/month language bonus

- Sunday Premium:



Additional €1.92 gross/hour for Sunday shifts

- Training: 25 days of fully paid, comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success!

Who We Are Looking For

- Education: High school education (Bachillerato) or equivalent

- Languages: Fluent command of German and Spanish (both oral and written)

- Skills: Strong communication, teamwork, collaboration, and intermediate computer skills

- Experience: Previous experience in banking customer service or account management is a big plus!

- Start Date: November 2, 2026

Ready to make your mark across borders?

Apply now or send your CV directly to get fast-tracked!

📌 Customer Service Agent – Banking | Madrid, Spain | German & Spanish
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📍 Madrid