Factorial, a leading business management software company based in Barcelona, seeks a hands-on Head/Manager of Account Management to lead the Portuguese market within our Customer Experience organization. You will own retention, expansion, and customer success strategy while staying close to the day-to-day realities of the business.Reporting to the Accounts Senior Director, you will develop a high-performing team, coach Account Managers through complex situations, and turn customer insights#J-18808-Ljbffr