Sportsbook Operations Senior Manager | Gibraltar (Office based) £80k - circa 100k DOE Our client is a fast-growing, next-generation sports betting and gaming platform building out its Gibraltar operation. Theyre a high-performance, fast-moving team with high ownership and a genuine appetite to professionalise how they operate. Theyre looking for a Sportsbook Operations Senior Manager to own the operational engine behind their sportsbook supplier ecosystem; building the governance, performance reviews, reporting cadences and incident management processes that keep the sportsbook reliable, responsive and scalable as the business grows. This is a hands-on operational role, not a distant strategy seat. Youll work closely with Sportsbook Experience, Product, Engineering and Risk, acting as the bridge between internal teams and external suppliers. What youll be doing: * Own operational relationships with key sportsbook suppliers across pricing, trading and data * Build supplier governance frameworks, QBR cadences, performance reviews and action tracking * Lead supplier incident management end-to-end, ensuring issues are resolved quickly and dont recur * Hold third-party suppliers accountable for performance, quality and delivery * Improve the processes behind event booking,



supplier selection and day-to-day trading operations * Use data and reporting to identify supplier trends and operational improvement opportunities * Support and guide Gibraltar-based execs as the team grows * Provide clear updates to senior stakeholders on operations, incidents and supplier performance What youll bring: * 5+ years experience in sportsbook operations, trading or sportsbook management * Strong sportsbook industry knowledge; understanding the ecosystem matters more than experience with any one supplier * A track record managing operational relationships with third-party sportsbook suppliers or partners (sports, including racing) * Experience building or improving governance frameworks, QBRs, reporting structures or supplier performance processes * Strong analytical, process-improvement mindset * Comfortable using AI tools (ChatGPT, Claude or similar) to improve reporting and operational efficiency * People leadership experience is a plus, not essential * Comfortable with ambiguity, happy building structure where it doesnt exist yet * Genuine passion for sport and sports betting Details: * Location: Gibraltar, office-based, full-time * Working pattern: Shifts between 9am–11pm, Monday–Sunday * Salary: Competitive, dependent on experience

📌 Operations Manager (Algeciras)
🏢 Pentasia
📍 Algeciras