HBX Group seeks a Product Support Specialist for the Product Operations team to resolve technical issues and improve hotel tech support and tooling.
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You will handle requests from receptionists, hotel managers, and IT teams, performing rigorous analysis to offer well-founded diagnoses with clear, empathetic communication.
The idóneo candidate has experience in technical support or SaaS, xhfqzwm basic HTML/JSON/XML, and logs interpretation, plus proficiency with Kibana, Zendesk, JIRA, and Microsoft 365.
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📌 Bilingual Product Support Specialist — En/Es (Madrid)
🏢 HBX Group
📍 Madrid
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