Provide first-line technical support and serve as the primary contact for users. Troubleshoot hardware and software issues and resolve user incidents. Install, configure, maintain, and upgrade hardware and software. Support onsite technicians, remote offices, and meeting room equipment. Coordinate with external service providers and vendors. Attend weekly meetings with international teams and maintain IT asset inventory.

Experience supporting local and remote users, including VIP users. ~ Experience using IT ticketing systems to log and track incidents. ~ Experience with hardware deployment, upgrades, and inventory management. ~ Good English communication skills for working with international teams. Unlimited employment contract Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry.

We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

📌 IT Technician (Nights) (Madrid)
🏢 Hemmersbach
📍 Madrid