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Contract: 6-month fixed-term contract | Start date: Early October / ASAP
At Médiaperformances, we have launched our Retail Media business in Spain.
As part of a 5-month fixed-term contract to cover maternity leave, we are looking for an Operations Manager to oversee in-store deployments, ensure high service quality and build robust processes to support rapid and sustainable growth.
This is a key role within the Spanish business: you will act as the country’s operational point of contact, with a direct impact on execution, quality and the experience of our retail partners and clients.
Your missionDeployment & Operations
- Oversee the deployment of equipment across stores and retail chains (pre-installation site visits, installation monitoring, etc.)
- Coordinate local service providers and establish clear governance and ways of working
- Act as the operational point of contact between retailers, partners and Médiaperformances
- Identify recurring operational issues and implement optimisation and improvement plans (quality, timelines, coordination)
- Manage stock and equipment, including inventory management and after-sales service
- Support the identification and negotiation of local partners when required
Quality & KPIs
- Monitor operational KPIs and drive continuous improvement across retailers and at country level
- Coordinate alerts and escalations with the Country Manager and the French Operations team
- Conduct field audits and ensure regular monitoring of service quality
The profile we are looking for
At least 5 years of experience in operations, ideally in environments involving physical deployments and partner/vendor coordinationA hands-on, technically minded operational profileExcellent command of Microsoft Office (Excel, PowerPoint and Word are essential)B2/C1 level English minimum (French is a plus)Strong analytical skills, xcskxlj autonomy, rigour, responsiveness and excellent communication skills
This position would be particularly suited to candidates with experience in:
A role offering strong autonomy and genuine ownershipA start-up environment, with a business under development, fast decision-making and immediate impactThe opportunity to work in a fast-growing industry: Retail MediaA steep learning curve and the opportunity for the role to evolve naturally as the Spanish business grows