Hungry, Humble, Honest, with Heart. The Opportunity Nutanix is looking for an operational leader to run the execution engine behind our worldwide Partner Programs and Incentives. This role will ensure that partner programs, incentives, tools, policies, communications, and support processes work reliably for internal teams and partners across the world. You will lead the operating rhythm for programs such as Elevate and related incentive motions, from planning and readiness through launch, ongoing administration, issue resolution, measurement, and continuous improvement. You will coordinate closely with Sales, Finance, Legal, Compliance, Marketing, Enablement, Revenue Operations, SaaS Engineering, vendors, and the strategic program owners. The idóneo candidate is comfortable owning the details but does not become trapped in them. You will establish clear processes, assign work to the right owners, monitor service levels, resolve cross-functional blockers, and improve the system so that recurring issues are eliminated rather than repeatedly escalated. What you will do1. Own worldwide program operations
- Run the operating model for Partner Programs and Incentives across resellers, distributors, service providers, alliances, OEMs, and other partner motions.
- Maintain a single operational calendar covering planning, approvals, launches, checkpoints, communications, payments, reporting, and close activities.
- Translate approved program policy and design into executable procedures, workflows, playbooks, training, FAQs, and support materials.




- Establish intake, triage, prioritization, escalation, and resolution processes for program questions and issues.
- Ensure that internal teams and partners receive consistent answers and that operational decisions are documented and repeatable.
- Manage the backlog of operational improvements and ensure actions are closed on time. 2. Run Elevate and incentive execution
- Coordinate end-to-end operational readiness for annual Elevate planning, program launch, tier changes, requirements, benefits, and ongoing updates.
- Operationalize approved rebates, incentives, checkpoints, partner requirements, individual incentives, and partner-fund processes.
- Coordinate eligibility, enrollment, partner-level, certification, zone, and program data changes across systems.
- Manage exception processes, including intake, documentation, approval routing, decision communication, and auditability.
- Ensure program changes are reflected accurately in the relevant partner-facing and internal systems.
- Coordinate quarterly and annual checkpoints, results publication, remediation actions, and follow-up with owners.
- Maintain operational continuity during fiscal-year, quarter-end, tool, policy, and organizational changes. 3. Manage systems, data, and process integrity
- Own the operational governance of the systems used to execute partner programs and incentives.
- Coordinate updates to Salesforce, Partner Funds Center, enrollment, business-planning, partner-portal,

📌 Director, Worldwide Partner Programs Operations & Governance (Barcelona)
🏢 Nutanix
📍 Barcelona