Overview As Operations Manager, you will own automation and AI-driven improvements across Deel’s global payroll processes. You’ll build, test, and iterate AI-powered workflows (Akai) while leading end-to-end projects across multiple workstreams. You’ll partner with engineering, product, and ops teams to fix gaps, surface leadership-ready insights, and drive efficiency at scale. This hands-on role rewards proactive problem solving and cross-functional collaboration to advance our global operations. A strong hook is the opportunity to shape AI-enabled payroll at a world-spanning platform. Compensaciones / Beneficios * Stock grant opportunities * Optional versátil office membership * Country-based perks and benefits * Inclusive and equal-opportunity culture * Competitive pay aligned with local markets Responsabilidades * Manage day-to-day operational workflows and identify efficiency gains * Support automation initiatives to reduce manual tasks and improve accuracy and speed * Partner with cross-functional teams to streamline tools and processes for internal teams and customers * Ensure adherence to operational controls, compliance requirements,



and risk management * Contribute to fraud prevention and regulatory alignment through strong operational standards * Monitor performance metrics and escalate risks or gaps to leadership * Drive customer-focused process improvements to shorten turnaround times and improve resolution * Expand self-service options to reduce manual support * Implement feedback loops to inform continuous improvement * Coordinate operational readiness for new product or market launches with stakeholders * Assist go-to-market efforts by removing bottlenecks for smooth adoption * Track and report operational outcomes with insights for leadership * Execute operational projects and strategic initiatives with senior leaders Requisitos principales * 5+ years of experience in operations in a fast-paced environment * Comfort with building and troubleshooting AI workflows, not just using AI * Engineering background or equivalent technical exposure preferred * Experience managing and mentoring small to mid-sized teams * Strong problem-solving and detail-oriented, solutions-minded * KPI-driven with track record of improving metrics * Exposure to process automation and operational tooling * Background in FinTech, consulting, banking, or fast-paced startups preferred * Strong analytical skills and ability to turn data into actionable insights (SQL familiarity a plus) * Collaborative team player with energy and bias for action * collaborative teamwork * high energy and proactive mindset * strong problem-solving orientation * AI tools and workflow troubleshooting (e.g., Akai) * SQL familiarity * process automation

📌 Operations Manager | Payroll Solutions (Las Palmas de Gran Canaria)
🏢 Deel
📍 Las Palmas de Gran Canaria