JD Logistics, part of JD.com, invites a motivated professional to join our team to enhance logistics quality, focusing on customer complaint resolution and continuous improvement initiatives.
You will analyze feedback, collaborate across warehousing, transportation and customer service, monitor KPIs, and lead projects to prevent future complaints while delivering training on best practices.
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📌 Logistics Quality & Complaint Resolution Specialist - JD.COM (Madrid)
🏢 Jd. Com
📍 Madrid
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