27 sep
|
Gartner
|
Barcelona
Overview
In this role, you will nurture relationships with Gartner clients across roles, helping them maximize value from their subscription. You will onboard new clients, showcase Gartner services, and drive engagement with products used by large client teams. You will facilitate strategic conversations, surface client priorities, and propose action plans that deliver high ROI. You will collaborate with internal partners and regularly review client performance to sustain satisfaction, retention, and growth. This is an opportunity to shape how clients realize value through Gartner’s insights during a pivotal phase of AI and technology-enabled decision making.
Compensaciones / Incentivos
- world-class benefits
- highly competitive compensation
- hybrid work environment
- professional development and unlimited growth opportunities
Responsabilidades
- Build and manage relationships with diverse clients to ensure successful use of Gartner subscription
- Onboard new clients and articulate the value of Gartner services to decision makers
- Facilitate client calls, identify priorities, and propose action plans with high ROI
- Collaborate with internal Gartner partners to overcome obstacles and maximize client value
- Conduct regular reviews of client book of business focusing on performance and engagement metrics
- Drive client engagement with Gartner products across large client teams
Requisitos principales
- Fluent in German and English at business level
- Proven track record of delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor’s degree preferred
- communication
- collaboration
- prioritization
- critical thinking
- influencing
📌 Client Success Partner - German Speaking (Barcelona)
🏢 Gartner
📍 Barcelona