26 sep
|
Dyness Europe
|
Madrid
26 sep
Dyness Europe
Madrid
Job Summary
We are looking for a Technical Engineer based in Spain, responsible for providing local technical support for energy storage products and systems.
This role focuses on hands‑on technical support, covering both pre-sales and after-sales activities, and supporting customers, distributors, and internal teams throughout the project lifecycle.
Puede obtener más detalles sobre la naturaleza de esta vacante y lo que se espera de los solicitantes leyendo la información a continuación.
While the primary market is Spain, the role requires flexibility to travel to other countries when needed for specific projects, trainings, or events.
Key Responsibilities1. Local Technical Support (Pre-sales & After-sales)
- Provide technical support to customers, distributors, and partners in Spain
- Support both pre-sales and after-sales activities, including system selection, installation guidance, commissioning support, and troubleshooting.
- Assist with on-site and remote technical issue analysis , including coordination with HQ R&D; and engineering teams.
- Collect and organize technical issues and field feedback to improve product performance and documentation.
2. Market & Product Intelligence
- Conduct market research related to local grid requirements, application scenarios, and technical standards in Spain.
- Carry out product surveys and collect customer feedback from real installations.
- Perform competitor analysis from a technical perspective (system architecture, product features, application focus).
- Provide structured feedback to support product localization and optimization for the Spain market.
3. Technical Training & Enablement
- Deliver technical trainings for distributors,
installers, EPCs, and internal sales teams.
- Support roadshows, product launches, and technical workshops in Spain.
- Host or support technical webinars , focusing on system design, installation logic, and troubleshooting.
- Prepare and maintain technical training materials, manuals, and presentations.
4. Technical Marketing & Event Support
- Support marketing activities with technical input , including product positioning, application explanations, and case studies.
- Participate in exhibitions, trade shows, and industry events as on-site technical support.
- Assist in standardizing technical messages for the Spain market.
5. Cross-Team Collaboration & Regional Support
- Work closely with Sales, Marketing, and HQ Technical teams to ensure technical alignment.
- Provide technical support for other Europe countries when required, including short-term business trips for specific projects or trainings.
- Maintain close communication with local partners to ensure smooth project execution.
JobRequirements:
- 1. Spanish & English speaking.
- 2. Education background on Electrical Science & Engineering
- 3. Minimumof3yearsworkingexperienceintheenergy batterystorageindustry。
- 4. With a car and drive licenses, be able to traveling around Europe for customers visiting, products training, after-services.
- 5. Open mindset and being able to deal with ambiguities, conflicting priorities in multi-cultural environment.
- 6. Strong sense of responsibility and professionalism, demonstrating a diligent and conscientious work ethic. xqbhyrx
- 7. Resilient under pressure, able to maintain a positive attitude in stress environments.
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📌 Technical Engineer (Madrid)
🏢 Dyness Europe
📍 Madrid