American Express in Spain is seeking an Account Protection Specialist to manage fraud prevention activities and provide world-class customer service. You will handle calls, review accounts for suspicious activity, and work across multiple systems to determine the best action while maintaining strict privacy standards.
The role requires bilingual German and English communication, strong analytical skills, and a customer-centric approach within a hybrid/onsite/remote arrangement depending on role
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📌 German-Speaking Account Protection & Fraud Specialist (Madrid)
🏢 American Express
📍 Madrid
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