HBX Group is seeking a Product Support Specialist to join the Product Operations team. You will resolve technical and functional issues reported by clients, contribute to improving support models, and help ensure smooth hotel tech workflows, including Online Check-in and related services.
The role focuses on analytical reasoning, clear communication, and collaborative problem solving. You will handle requests from hotel staff and IT teams, analyze issues with logs, and escalate when necessary,
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📌 Hospitality Tech Support Specialist | SaaS & Ops (Cuenca)
🏢 HBX Group
📍 Cuenca
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