Head of Agency Delivery & Operations, AI-Driven (Madrid)

Head of Agency Delivery & Operations, AI-Driven (Madrid)

26 sep
|
ICF International
|
Madrid

26 sep

ICF International

Madrid

ICF Next is seeking an experienced operational leader to shape how we deliver complex client programmes in Madrid. As Director of Agency Operations, you will drive operational excellence across events, outreach and production, ensuring people, processes and capabilities work together to achieve outstanding outcomes.

You will partner with senior leaders to strengthen delivery frameworks, manage risk and explore AI and automation opportunities to future‑proof the agency.

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📌 Head of Agency Delivery & Operations, AI-Driven (Madrid)
🏢 ICF International
📍 Madrid

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