ING is seeking a Customer Journey Expert to join the Surfing Account squad within Daily Banking & Savings Tribe in Madrid. The role focuses on designing strategies to engage customers with MPB and added-value services, while managing campaigns, risk, and stakeholder relationships.
The idóneo candidate has 5+ years in agile teams, experience in product management, and strong English/Spanish communication. The position emphasizes customer-focused delivery, process improvements, and a balance
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📌 Remote-Ready Customer Journey Expert - Accounts & Services (Madrid)
🏢 Ing
📍 Madrid