Digital Innovation & Process Lead – Customer Service (Madrid)

Digital Innovation & Process Lead – Customer Service (Madrid)

26 sep
|
Johnson Johnson
|
Madrid

26 sep

Johnson Johnson

Madrid

Johnson & Johnson MedTech in Madrid is seeking a Customer Service Digital Innovation & Process Control Lead to drive digital enablement, process excellence, and continuous improvement across Customer Service operations. This role leads the development and deployment of technology-enabled solutions, leveraging AI and analytics to enhance customer experience and operational efficiency.

You will coordinate cross-functional teams, ensure data-driven decisions, and deliver exceptional service to

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📌 Digital Innovation & Process Lead – Customer Service (Madrid)
🏢 Johnson Johnson
📍 Madrid

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