In this role you support internal users across regions with advanced endpoint management, contributing to secure and compliant IT services. You’ll work within an interdisciplinary IT team to shape endpoint architectures, security standards, and deployment roadmaps.
You’ll tackle incidents, automate processes, and document solutions to improve reliability and efficiency. This position offers international scope, flexible shifts, and a chance to impact the digital workplace at scale.
Compensaciones / Ventajas
- Mobile working option
- Tailored student mentoring for development
- Professional networking within Drees & Sommer
- Modern workplace and equipment
- Corporate workshops participation
- Compensation to support studies
Responsabilidades
- Provide Level 2/3 endpoint support and manage incidents end-to-end
- Troubleshoot hardware, software, OS and device management issues
- Support onboarding/offboarding and device provisioning
- Manage intune, Entra ID, and Microsoft 365 configurations and policies
- Monitor compliance, test configurations,
and drive remediation
- Assist device lifecycle management and deployment processes
- Package, test, and deploy software applications and updates
- Participate in pilot deployments and testing
- Contribute to process improvements, automation and service optimization
- Create and maintain technical documentation and knowledge base
Requisitos principales
- 4+ years in Endpoint Management, IT Operations, or advanced IT Support
- Experience with Microsoft Intune and endpoint management solutions
- Knowledge of software packaging and application deployment
- Strong troubleshooting and analytical skills
- Understanding of endpoint security and compliance concepts
- Basic Power Shell knowledge (advantage)
- Strong communication and customer service skills
- Fluent English (C1 or C2)
- Strong communication
- Customer service orientation
- Analytical mindset
- Microsoft Intune
- Entra ID
- Microsoft 365