We are currently looking for a Q2C / CX Process Manager to join a major transformation project within a leading international company.

La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.

The role will focus on improving and harmonising Quote-to-Cash (Q2C) processes across integral and regional teams, with a strong focus on process efficiency, customer experience and continuous improvement.

Key responsibilities:

- Drive Q2C process harmonisation and continuous improvement
- Map and optimise processes within an S/4HANA environment
- Identify pain points, quick wins and efficiency opportunities using KPIs
- Lead performance management and stakeholder coordination across regions




- Develop customer journey maps and drive CX improvements
- Monitor process adoption and adherence
- Support governance, implementation and hypercare activities

We are looking for:

- Strong experience in Q2C / O2C / process transformation xhfqzwm
- Experience in global process harmonisation and continuous improvement
- Good understanding of SAP S/4HANA environments
- Strong stakeholder management skills in international organisations

Important: This is a 6-month temporary project , with an ASAP start.

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📌 c / Cx Process Manager – 6-Month Project - Barcelona, Cataluña, Spain
🏢 Empresa reconocida
📍 Barcelona