26 sep
|
AudioStack
|
Barcelona
26 sep
AudioStack
Barcelona
Implementation Manager - Mid-Level
Location: London, UK or Barcelona, Spain
Type: Full-time, On-site (Hybrid)
Compensation: Competitive Salary + Bonus + ESOP
Reports to: Implementation Team Lead
About AudioStack
AudioStack is the world’s most powerful AI audio production infrastructure, empowering global brands, agencies, and creators to scale high-quality voice and audio production through our Audio-as-a-Service platform. We’re pioneering the future of audio automation, personalization, and synthetic voice with cutting‑edge AI and a diverse international team.
If you’re curious about how technology, creativity, and innovation meet in the world of sound, this is your place.
About the Role
AudioStack is looking for a mid-level Implementation Manager based in either our HQ in London or our Operations Hub in Barcelona to lead customer onboarding and technical implementation projects across our enterprise and mid‑market clients.
This is a high‑impact and strategic role within our Operations Team and alongside our Customer Success team and is adecuado for someone who thrives at the intersection of project management, client consulting, and technical delivery. This role is hands‑on. You will take ownership of complex implementations, work cross‑functionally with Sales, Product, and Operations, and ensure our customers successfully deploy AudioStack’s AI‑powered audio infrastructure, seamlessly integrated into their workflow.
If you enjoy translating business needs into scalable technical solutions and managing stakeholders across commercial and technical teams,
plus have a problem‑solving hustle mentality, this role is for you!
What You’ll Be Doing
As an Implementation Manager, you will own the successful delivery of customer implementations from post‑sale handover through go‑live and adoption.
Project & Delivery Ownership
- Lead end-to-end implementation projects for enterprise and mid‑market customers
- Define project scope, timelines, milestones, and success metrics
- Manage cross‑functional internal teams (Sales, Product, Operations, Engineering)
- Drive projects to on‑time, on‑budget delivery
- Customer Consulting & Solution Design
- Understand clients’ business processes, KPIs, and operational challenges
- Assess client software ecosystems and integration requirements
- Translate business needs into structured technical implementation plans
- Identify optimisation opportunities and scalable AI audio use cases
- Stakeholder Management
- Act as the primary implementation point of contact for client stakeholders
- Partner with Sales to ensure smooth client kickoffs and clear expectation alignment
- Run structured kick‑offs, status updates, QBR inputs, and strategic check‑ins
- Build trusted relationships with agency partners and media teams
- Operational Excellence
- Standardise onboarding processes and implementation playbooks
- Forecast onboarding capacity and coordinate sprint planning with Operations
- Establish best practices for rollout across new markets and channels
- Drive continuous improvement across tools, documentation, and workflows
- Experience
- +3 years of experience in Implementation, Technical
📌 Implementation Manager (Barcelona)
🏢 AudioStack
📍 Barcelona