Overview In this role you will lead the post-booking product area to enhance digital self-service and satisfaction across direct channels. You will align product strategy with business goals, collaborate with cross-functional teams, and translate needs into value-driving features. You shape the roadmap, run user research, and monitor impact to maximize revenue while reducing costs. This is a chance to influence the post-booking journey for millions of customers and contribute to a sustainable, customer-centric airline.

ResponsabilidadesDevelop and communicate the product vision, strategy and roadmap across stakeholdersDefine features, functionality and positioning in collaboration with stakeholdersMaintain and prioritize the product roadmap with cross-functional inputBreak down roadmap into actionable releases and sprintsConduct user research and analyze data to identify needs and pain pointsWork with UX/UI designers to create user-centric digital experiencesRefine requirements based on feedback and insightsCollaborate with Tech Leads and Product Owners to translate requirements into technical specsMonitor adoption and usage analytics of post-booking productsDefine KPIs to assess product successOversee post-booking flows such as Manage My Booking and Check-inNegotiate priorities considering business needs and market changes Requisitos principales5+ years in Product Management, Software Development, Data Product Ownership, or AI Product Development5+ years of practical Agile experience (e.g., Product Owner, Business Analyst, Project Manager, or related roles)End-to-end ownership of high-visibility digital channel products with impact on revenue, cost and CXStrong stakeholder engagement across commercial, CX and ITExperience monitoring product performance via usage analytics and feedback loopsAcademic background aligning with engineering, business, marketing, statistics, CS, economics, or related fieldsSolid command of Agile principles and frameworks (Scrum, Kanban, Lean, XP) in complex lifecyclesFull professional proficiency in English (C1)Stakeholder managementCross-functional collaborationAnalytical mindsetAgile methodologies (Scrum, Kanban, Lean, XP)Data-driven product developmentUser research and UX collaboration

📌 Post-Booking Channel Manager (Viladecans)
🏢 Jobrapido
📍 Viladecans