Overview As a ServiceNow Solution Architect, you will lead the design and implementation of enterprise-scale ServiceNow solutions, providing technical direction and guiding integrations. You’ll mentor teammates, present architectures to stakeholders, and support the full lifecycle from requirements through documentation. You’ll engage in pre-sales activities and thought leadership while establishing standards aligned with ITIL. This role offers exposure to cutting-edge ServiceNow projects and a collaborative, innovative environment across Spain/EU.

Compensaciones / Beneficiosremote/hybrid flexibility within SpainEU mobilitycompetitive compensationprofessional growthexposure to high-impact projectscollaborative, innovative environment ResponsabilidadesLead the design of ServiceNow process flows, integrations, and applications with advanced platform expertiseProvide technical leadership, mentor junior staff, and collaborate on simple,



effective solutionsPresent technical architectures to project teams and stakeholders; facilitate workshops and client consultationsAssist in technical story writing, QA reviews, and full project lifecycle from requirements to documentationSupport pre-sales activities (scoping, estimates, SOWs), thought leadership (blogs, webinars), and enterprise implementationsEstablish architectural standards, best practices, and innovative ideas aligned with ITIL processes Requisitos principalesMinimum 6 years of hands-on ServiceNow experienceCSA (Certified System Administrator) certification (mandatory)3+ CIS certifications + CAD (desired); CTA certification (desired)Proven expertise in ServiceNow platform, ITSM/ITOM/CMDB, integrations (REST/SOAP), and process automationExceptional communication and facilitation for client interactions and team leadershipThought leadership to influence strategic directionsServiceNow platform expertiseITSM/ITOM/CMDB knowledgeREST and SOAP integrationsProcess automation

📌 ServiceNow Solutions Architect (Madrid)
🏢 Jobrapido
📍 Madrid